We ask difficult questions
What is your current provider actually failing at? Which site is the real problem? What did the last contractor promise that never happened? The answers shape the specification far more than the floor area does.
Contact
Tell us about the sites
One premises or fifteen, the process is identical: a supervisor inspects every address at no charge, and the written scope and fixed price are back with you inside 24 hours.
- Free inspection of every site, however many there are
- Written scope and fixed price within 24 hours
- No phone quotes — we would rather see the building
- Rolling agreement, thirty days notice, no lock-in term
Police-checked cleaners on every roster$20m public liability · certificates on request
Operating since 2015
One documented cleaning standard, applied site by site across Sydney and regional NSW
- Police-checked cleaners
- Vetted and inducted before they set foot on your site
- $20m public liability
- Certificates of currency issued before the first shift
- Rolling agreement, no lock-in term
- Scope and price in writing within 24 hours
- Operating since 2015Trading continuously since 2015
- Police-checked cleanersWorkplaces, clinics, campuses, buildings and homes
- $20m public liabilityPlus workers compensation for every person on the roster
- Every site audited monthlyFindings and corrective actions issued in writing
Request a scope
Where we operate from
54 Columbia RdSeven Hills NSW 2147
Servicing Sydney metropolitan, Greater Western Sydney and regional New South Wales.
Office hours
- Mon–Fri
- 6am – 8pm
- Saturday
- 7am – 5pm
Cleaning itself runs outside your operating hours — overnight, pre-dawn or on a rostered window agreed at the inspection.
Need the compliance pack first?
Insurance certificates, police check register, WWCC numbers and a sample SWMS can be sent before you commit to anything.
How Clean Best Australia is runAfter you call
Nothing about this process is designed to rush you
We would rather lose the work at the inspection than win it on a number we have to revise in month two.
We inspect in the honest conditions
After hours, bins full, the gym at six in the evening, the shed during a pick wave. A site inspected on a quiet Saturday morning is a site nobody is really quoting.
We tell you if you should stay put
If your current cleaner is doing well, or the problem is the scope rather than the people, we will say so. It costs us a job and saves everybody a year of disappointment.
The process
From first call to first shift
- 01
Give us the site list
Call 1300 494 983 with the addresses, the access windows and what each premises actually is. One site or twenty, the intake is the same.
- 02
We inspect and measure
A supervisor walks every address, measures the areas, photographs the problem spots and records how each building lets a cleaner in.
- 03
Written scope and fixed price
Within 24 hours you receive the specification per site, split into per-visit, weekly and periodic tasks, with the price attached to it.
- 04
Induct, start, audit
Cleaners are inducted per site, certificates go to your compliance contact, and the first monthly audit lands four weeks after we start.
FAQ
Questions before you get in touch
What people want to know before they pick up the phone.
How quickly will somebody get back to me?
Within 24 hours of your call or message, and usually the same working day. If you are ringing about a single site, we will normally have a supervisor there within 48 hours. A portfolio takes a little longer to organise, because the inspection round is done in person and we would rather take the extra days than quote your buildings from a spreadsheet.
What should I have ready before I call?
The addresses, roughly what each premises is, when the buildings are accessible, and — if you have it — a copy of your current cleaning scope or the agent's checklist. None of it is essential. Plenty of people ring us with nothing but a list of suburbs and a complaint about their current provider, and that is a perfectly good place to start.
Is the site inspection really free?
Yes, for every site, whether you have one or fifteen. A supervisor walks each premises, measures the areas, identifies the surfaces and photographs the problem spots. We would rather spend the time and quote accurately than win the work with an optimistic number and renegotiate it in month two, which is how most cleaning relationships start badly.
Will you tell me if my current cleaner is doing a good job?
If they are, yes, and it happens more often than you would expect. Winning work that we cannot meaningfully improve is a poor use of everybody's time, and a client who was talked into switching for no benefit will leave inside a year anyway. Sometimes the honest answer is that the scope is wrong rather than the cleaner, and we will say that too.
Do you quote over the phone?
No, and be wary of anyone who does. A phone quote is a guess dressed up as a number, and it will be revised the moment somebody actually sees the site. We inspect, then we price, then the figure is fixed in writing and does not move unless the scope does. It is a slower answer and it is the only honest one.
What happens after I accept the quote?
Cleaners are assigned and inducted on the specific site. Your compliance contact receives the insurance certificates, the police check records, the WWCC numbers and the SWMS where the site requires one. Keys, codes and alarm procedures go on the site register. Then the roster starts, and the first supervisor audit lands four weeks later.
Read us the address list and we will take it from there
Free inspection of every site, a written scope and fixed price inside 24 hours, and an honest answer if you are better off staying where you are.