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Clean Best cleaner maintaining the common lobby of a residential strata building in Sydney NSW

About us

One standard, and the people who hold it

Clean Best Australia is the national arm of Clean Best, trading since 2015 from Seven Hills. We exist for organisations that need cleaning they can evidence rather than cleaning they merely hope is happening.

  • A written specification on file for every address
  • Police-checked cleaners on our own roster
  • $20m public liability and workers compensation
  • Every site audited monthly by a supervisor
Police-checked cleaners on every roster$20m public liability · certificates on request

Who is Clean Best Australia?

Clean Best Australia is the national arm of Clean Best, a cleaning company based at 54 Columbia Rd, Seven Hills NSW 2147 and trading since 2015. It services commercial, clinical, education, industrial and residential premises across Sydney metropolitan and New South Wales.

The business operates on a single written standard. Every site holds a cleaning specification, every cleaner is police-checked before their first shift, every product is recorded on a chemical register, and every site is audited monthly by a supervisor against its specification.

Clean Best carries twenty million dollars of public liability insurance and workers compensation for everyone on its roster. Agreements are rolling with thirty days notice and are not locked to a fixed term. The business can be reached on 1300 494 983 or at hello@cleanbestgroup.com.au.

  • Operating since 2015Trading continuously since 2015
  • Police-checked cleanersWorkplaces, clinics, campuses, buildings and homes
  • $20m public liabilityPlus workers compensation for every person on the roster
  • Every site audited monthlyFindings and corrective actions issued in writing

Why this arm exists

Cleaning is the only service you buy that nobody watches being performed

Think about what actually happens after you sign a cleaning contract. The work is performed at night, in a building you have gone home from, by a person you have probably never met, and the only evidence that any of it occurred is that the bins are empty in the morning. There is no other service a business buys under those conditions.

That is why cleaning quality decays so reliably and so quietly. Not because cleaners are lazy — the ones we employ work extremely hard — but because nothing in the arrangement makes decay visible until it has been happening for months. The bins keep getting emptied. Everything else slowly stops.

The whole business is an answer to that problem

Clean Best Australia was set up because the organisations that suffer most from invisible decay are the ones with several sites. One office you can keep an eye on. Eleven you cannot, and if each of them has a different cleaner and no written scope, nobody in your organisation can tell you which site is failing, when it started, or whether anyone has checked.

So we removed the guesswork in the only way available: by writing everything down and putting a person in charge of checking it.

What we actually promise

A written specification per site, so nobody is inventing the job at ten at night. Police-checked cleaners on our own roster rather than a chain of subcontractors. Insurance certificates issued before the first shift, not on request afterwards. A chemical register with safety data sheets. A supervisor who physically walks each site once a month against its specification and sends you the findings, whether or not anything is wrong. And rectification at our cost when something is below standard, without a negotiation about whose fault it was.

What we refuse to promise

That every mark lifts. That a regional site three hours away can be held to the same standard as a Parramatta one when we cannot staff it properly. That your bond will be returned, when a bond can be withheld for a dozen reasons a cleaner has no influence over. That a floor which has been neglected for a decade will come back like new. We turn down work fairly regularly, and it is the single most useful habit the business has — because a contractor who says yes to everything at the sales meeting is telling you exactly how the next twelve months will go.

The people

The person who answers your call is the person who walked your sites, wrote the specifications and reads the audits before you do. They can tell you which of your buildings has the lift restriction after 7pm and which loading dock floods when it rains, because they were standing in it. That is not a service philosophy. It is just what happens when you do not run a call centre.

Where we sit in the wider group

Clean Best is a standalone Australian cleaning company, and this site is its national arm. The flagship Sydney operation publishes its full commercial programme at https://www.cleanbestgroup.com.au/commercial-cleaning-sydney, and the history of the business — how it started in 2015 and what it has become since — is set out by Clean Best. Same phone number, same email, same insurance certificates, whichever door you come through.

Call 1300 494 983 and read us the address list.

The Clean Best standard

One standard, six clauses, applied at every address on the register

Cleaning is one of the few services a business buys where nobody watches it being performed. So the only thing that keeps quality honest is what has been written down, and who checks it. This is what we write down.

  1. 01Personnel vetting

    A national police check is completed and recorded before a cleaner's first shift. Anyone rostered to a school, an early learning centre or a paediatric clinic also holds a current Working with Children Check, verified against the NSW register.

  2. 02Insurance and cover

    Twenty million dollars of public liability, plus workers compensation for every person on the roster. Certificates of currency are issued to your building manager or compliance contact before mobilisation, not on request afterwards.

  3. 03Work health and safety

    Each site is risk-assessed on inspection. Where the work involves plant, height, confined space or a live industrial environment, a Safe Work Method Statement is written for that site and signed off before anyone enters it.

  4. 04Chemicals and equipment

    Every product in use is listed on a per-site chemical register with its safety data sheet attached. Colour-coded microfibre and equipment separation is mandatory in clinical, food-handling and childcare environments.

  5. 05Written specification

    No site runs on a verbal agreement. Each address has a specification listing per-visit, weekly and periodic tasks, and that document is the reference for both our audits and your complaints.

  6. 06Audit and rectification

    A supervisor inspects every site monthly against its specification and sends you the result. Anything found below standard is corrected before the next scheduled visit and at our cost, without a negotiation.

Where we actually go

Coverage, described honestly rather than coloured in on a map

Plenty of cleaning companies claim the whole state. Very few can staff it. Here is the real picture of what Clean Best Australia services, and what changes as the drive gets longer.

Sydney metropolitan

Serviced nightly, crews based across the basin

The bulk of the register: commercial tenancies, strata buildings, clinics, early learning centres and gyms. Access windows are usually after 6pm, and a supervisor can be at a site the same evening a problem is raised.

Greater Western Sydney

Serviced from our Seven Hills base

Industrial sheds, distribution centres, schools and medical practices. The depot sits in Seven Hills, off the M4 and with the M2 reachable up the Prospect Highway, so Blacktown, Parramatta, Norwest and the western industrial estates are a drive measured in minutes rather than hours. That is the reason our warehouse and campus work runs at the frequency it does.

The Illawarra and Central Coast corridors

Serviced on a scheduled roster

Organisations whose Sydney footprint spills into Wollongong or Gosford. We roster these on planned days rather than pretending to be ten minutes away, and we say so at the quote rather than after the first missed visit.

Regional New South Wales

Assessed site by site before we commit

We will tell you honestly whether a regional address can be held to the same standard as a Parramatta one. If it can be, we quote it. If it cannot be staffed properly, we say no rather than take the work and disappoint you in month three.

Everything runs out of 54 Columbia Rd, Seven Hills NSW 2147. If your organisation holds sites in more than one of the areas above, they go on one register with one contact — call 1300 494 983 and read us the address list.

How we hire

The register is the business

Every cleaner on our roster exists on a register: their police check, their Working with Children Check where the sites they attend require one, the inductions they have completed, the buildings they are cleared to enter, and the access procedures they have been briefed on.

That register is why a relief cleaner can cover a site without the standard collapsing, why a compliance pack can be produced the same afternoon it is requested, and why nobody in this business has to reconstruct from memory who was in a building at nine o'clock on a Tuesday night.

  • Police check completed and recorded before the first shift
  • WWCC verified and expiry dates tracked by us
  • Site inductions recorded against the building, not the person
  • Access procedures documented so relief cleaners are briefed, not guessing
See every service line we run
Clean Best cleaner disinfecting a treatment room in a medical centre in Sydney NSW

FAQ

Questions about the business itself

What organisations ask about how Clean Best Australia is structured and run before they trust it with a portfolio.

Who is Clean Best Australia?

Clean Best Australia is the national arm of Clean Best, a cleaning company that has been trading since 2015 from 54 Columbia Rd, Seven Hills NSW 2147. Where the wider brand serves individual sites, this arm exists for organisations that need one standard applied across several — and for anyone who wants their cleaning documented well enough to survive a compliance review rather than merely performed.

What does 'one national standard' actually mean?

It means six things are true at every address on our register regardless of what it is: the cleaners are police-checked, the site holds a written specification, the insurance certificates exist before the first shift, the chemicals are on a register with safety data sheets, a supervisor audits the site monthly, and anything below standard is rectified at our cost. Nothing about that list changes between a house and a distribution centre.

Are Clean Best cleaners employees?

The people on your site are on our roster, police-checked, inducted on the specific premises and covered by our workers compensation policy. This matters more than it sounds. It is what makes the same face turning up each visit possible, what makes a monthly audit meaningful, and what means the person with your alarm code was vetted by us rather than by a chain of intermediaries none of us has ever met.

How does the monthly audit work?

A supervisor physically walks the site against its written specification and records what met the standard and what did not. The findings go to you, including the months where everything passed — a report that only appears when something is wrong tells you nothing about whether anyone actually looked. Anything below standard is rectified before the next scheduled visit and at our cost.

Why is there no lock-in contract?

Because a lock-in protects one quarter of revenue and costs the business far more than that. A client who wants to leave has already stopped recommending us to anybody, and holding them to a clause changes nothing except the tone of the final conversation. Every agreement is rolling with thirty days notice either way, whether it covers one shopfront or fifteen buildings. It is a much more useful discipline than a clause.

How far does Clean Best Australia actually travel?

Sydney metropolitan and Greater Western Sydney are serviced nightly from Seven Hills. The Illawarra and Central Coast corridors run on a planned roster rather than an on-call basis, which we say upfront. Regional New South Wales is assessed address by address, and where we cannot staff a site to the same standard we hold everywhere else, we decline the work rather than take it and disappoint you in month three.

Ask us the question the other contractors could not answer

How will you prove the cleaning happened? Call 1300 494 983 and we will send you a real audit report.

Call 1300 494 983Get a scope